Return & Refund Policy – Trident Cryotherapy

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At Trident Cryotherapy, we take pride in delivering high-quality, built-to-order electric cryotherapy chambers for professional wellness studios. Please review our return and refund policy carefully before making a purchase.

1. Returns

• Due to the custom and high-value nature of our cryotherapy chambers, all sales are final once the unit is installed.

• If a unit is damaged during shipping, please notify us within 48 hours of delivery. We will work with you to assess the damage and arrange repair or replacement of affected parts.

2. Refunds

• Refunds are only available for orders cancelled before shipping or in the case of verified shipping damage.

• Refunds, when applicable, will be processed within 14 business days of approval.

3. Warranty & Support

• All Trident Cryotherapy chambers include a one-year warranty covering manufacturing defects.

• For any issues outside the scope of returns, our team is available to provide repair guidance, replacement parts, or service support.

4. How to Contact Us

• To initiate a claim or discuss any concerns, please email info@tridentcryotherapy.com or call 619-777-5704.
   

We are committed to ensuring your satisfaction and providing support for your investment in professional wellness technology.